Sometime canon printer stop working and show error. When you go Printers folder and Printing Preferences, then access Maintenance, click View Printer Status you will see: Support Code: 5b00 like this:
Canon users generally encounter Canon Printer Error Code 5b00 when ink system continuously fill the ink inside the printer but it fails to absorbed and results error message 5B00 on Canon printer.
In this blog, we have discussed this error in deep, so read out it consciously. Moreover, you can obtain Canon Printer Tech Support at the comfort from your home to get to know why this error occur and how can I fix them.
As, we all know, error messages are very common in canon printers in general, as different errors encountered by people in the duration of Canon Printer operating time.
To Fix Canon Printer Error Code 5b00 is not such a challenging task for the users if they get an error, and especially when the continuous ink systems are being installed on them all the time.
These systems tend to push our printers to their very limits. Occasionally, continuous ink systems can cause small ink spills inside the printers, which can fill up the ink pads in it and create this error code 5B00.
The error appears on the canon printers once the inkpad absorber has filled up with ink. If you are also experiencing the same issues with your Canon printer, you may want to consider resetting its ink counter.
This can be done via a series of button presses. So, to resolve the Error Code 5b00, you need to follow the steps. Also, you can get the comprehensive guidance from the Canon tech support professionals, at dialing Canon tech support number.
HOW TO FIX CANON Printer error - Support Code: 5b00
1. Causes of Canon Printer Error Code 5b00
Below noted points is the main cause in occurrence of this 5b00 error. Have a glimpse at once:
- Because of the installation of continuous ink system installation (CISS) on a printer, more and more ink spills and absorbs into the ink pad
- When you install a CISS on a printer, it starts giving more output than it displays such an error message on the computer screen
- Waste ink counter overflow.
2. Some solutions to fix this error:
Method #1:
Follow the below given points to eradicate this error 5b00:
First of all, turn-on your canon multifunction printer
Now press the menu button on the printer
After that, take the canon printer in service mode. To turn-on service mode, you need to press the SCAN, COPY and SCAN buttons in that exact order
Now press ‘+’ key until you reach to the COUNTER ACCESS option
After that, click “OK” button
On your printer’s screen, you will see the page counter. Page counter indicates that the number of pages you are printed
Now, press “OK” key
And then press the “Copy” button
Now, use the key to lower the score and set it zero
And then hit “OK”
Use the symbol “+” to look around the menu and stop once you done with “Scan Page Count”
Now, press stop/reset button after everything else has been down
Turn your Canon printer off and back it on by using the button on/off
Method #2:
Step 1: Unplug the device. To start fixing the problem, start with removing the printer from your system as well as the main power source.
Step 2: Press down and continue to hold the power button of the printer and plug the power cord into the wall socket.
Step 3: Hold the power button until the printer starts resetting itself. Once all the lights are on, and the printer has stopped making sounds, release the power button.
Step 4: Wait for the green power light in the printer to turn off. Once that happens, press and release the power button quickly twice. The green light then should blink for 2-3 seconds and then stabilise. You might see “Stable” written on the printer.
Now, you have successfully reset the waste ink counter. This should fix the problem most of the time because you still have the capacity to print even if the waste ink counter shows it is full. If the problem still refuses to go, you will need to clean the waste ink foam manually. To do that, you must follow the steps given below.
Step 1: Open the lid of the printer to reveal the cartridges inside. Behind the cartridge is a row of white rollers.
Step 2: Clean the foam pad. You will find a small square near the roller that looks like a foam pad. Take a soft piece of paper towel and press on the foam so that it releases the ink. Keep cleaning this foam till all the ink is cleared.
Step 3: Assemble the printer. Put all the cartridges back in their place and close the printer lid. Once that is done, you must restart the printer. Simply switch the printer off and then switch it on again.
Doing the above two things should fix Canon printer error 5b00.
Method #3:
1. Press and hold the power button (While connected to power)
2. Press the ‘cancel’ button SIX (6) TIMES
3. Release all buttons
4. Press ‘cancel’ button FIVE (5) Times
5. Press the POWER button ONCE. (It should print a reset information page)
6. Press the power button to turn off the printer then turn on again.
or try
- Power off the printer
- Hold cancel first then hold power , then release cancel and keep on power then press 6 times on cancel
- Release all buttons
- Press ‘cancel’ button FIVE (5) Times
- Press the POWER button ONCE. (It should print a reset information page)
- Press the power button to turn off the printer then turn on again.
Are you still unable to cope-up Canon Printer Error Code 5b00? If yes and feel disheartened, then simply you should visit https://resetkey.net then download WIC Reset Tool to reset Canon 5B00 error.
Please check this video:
You will know how to fix Support Code: 5B00 error.
Good luck
